
Returns & Repairs Policy
Since every piece I make is handcrafted, I do not accept returns or exchanges. However, I want you to love your purchase, so I offer resolutions for items that arrive damaged or have a craftsmanship issue.
Jewelry Repairs
If your jewelry arrives damaged or breaks due to a craftsmanship issue within 6 weeks, I’m happy to repair it. Here’s how it works:
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Email me at hgorman21@gmail.com with a clear photo of the issue.
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If approved, you’ll need to ship the piece back to me at your expense.
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I’ll repair it and send it back to you as soon as possible.
Pottery Refunds
If your pottery arrives broken, please email me within 14 days of delivery with a photo of the damaged piece in its original packaging. I’ll issue a refund or store credit based on the situation.
I appreciate your understanding and support of handmade work! If you have any questions, feel free to reach out at hgorman21@gmail.com.